FAQ's
Frequent Asked Question
How may we be of help?
DEBE is an online business listing and feedback platform designed to help businesses manage and improve their online reputation. It allows businesses to collect, monitor, and respond to customer reviews, while customers can easily share their experiences and feedback about businesses they’ve interacted with.
DEBE is designed for any business that wants to improve its online reputation and engage with its customers. Whether you’re a small local shop or a large enterprise, DEBE offers tools to collect valuable customer feedback. Similarly, any customer can use DEBE to leave reviews and discover businesses that align with their needs.
Yes, DEBE is completely free for customers. Anyone can browse businesses, read reviews, and submit their own feedback without any charge.
DEBE helps businesses enhance their services and grow a loyal customer base by providing valuable feedback. With DEBE, businesses can:
- Collect customer reviews.
- Monitor customer sentiment.
- Respond to feedback directly.
- Gain insights into areas for improvement to enhance their services.
Leaving a review on DEBE is easy! Simply search for the business you want to review, rate the business on key aspects like service quality, value for money, and overall satisfaction, and leave your comments. It only takes a few clicks to share your experience.
Yes, businesses can respond to customer reviews directly on the DEBE platform. This allows businesses to address concerns, thank customers for positive feedback, and engage in meaningful conversations with their audience.
Currently, DEBE is available in Tanzania, but we plan to expand to more regions in the future. Check the webapp for availability in your area.
If you need assistance with the DEBE platform, please visit our Contact Us page or reach out to our support team via email at support@debeapp.com. We’re here to help!